User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex Presence Sync with Microsoft Teams

A daily experience is getting Webex calls while in a Microsoft Teams meeting. The presence status in the Webex app stays green. Many people then prefer to take Teams Calling alone without having the problem.

The presence status between Microsoft Teams and Webex app should be synchronized. This would also fix the overlap when both apps are installed and need to sync with Outlook. Many vendors are building this feature into their apps right now.

  • Jun 2 2021
  • Planned
  • Jun 9, 2022

    Admin response

    This feature is on the roadmap for the 2nd half of 2022.

  • Guest commented
    26 Oct 01:27pm

    Any update on when in the second half of 2022 we'll see this? We are getting more and more pressure to move away from Webex and go to Teams. We need this with Zoom as well.

  • Guest commented
    21 Sep 06:53pm

    Any updates on this feature?

  • Guest commented
    25 Aug 03:21pm

    Are there any update on the release of this feature?

  • Nish Thakur commented
    12 Jul 03:55pm

    Will this work with other call tools like Zoom? Or is this only with MS Teams?

  • Guest commented
    28 Jun 04:06pm

    This is 50% great. For the other 50% we need MS Teams to reflect Webex Presence too, otherwise this is of only marginal value.

  • Wes Backhouse commented
    19 May 05:37pm

    Any updates or workarounds?

  • Admin
    Africa Apitz commented
    30 Mar 11:49pm

    This feature is on the roadmap for the 2nd half of 2022

  • Matthias Herrmann commented
    25 Feb 09:27am

    Is it up to MS or to cisco?

  • Sven Roller commented
    1 Feb 10:45am

    Anything new on this? It is absolutely needed.

  • Christian Faber commented
    18 Nov, 2021 01:13pm

    absolutely overdue feature

  • +8