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Webex CC - WxCC Agent Desktop mobile device compatibility

Hi Cisco Team,

We are looking for a WebEx cc agent desktop mobile app for our customers as its an ask from the business team. Also we wanted to know whether the phone widget will be available for salesforce mobile app?

Basically we would like to know the release date for the WxCC mobile app and understand the features and functionality that will be available to us as a customer. Not sure if we need to wait for v2.0 and make use of WebRTC in order to route audio via the app unless we can use it along with the Microsoft Teams app when we deploy Microsoft Teams EV.

  • rohit pisal
  • Jun 14 2021
  • Will not implement