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Ability to mute issues on devices in Control Hub

We have Upper Management who visit CH and when they do they see a fair amount of our devices have issues. Mostly benign but still not good when they get to the CH splash screen. Can we request the ability to mute issues in CH for Devices? Thanks

  • Quincy Christiansen
  • Jun 22 2021
Control Hub & Administration: Management
  • Geert Folens commented
    December 02, 2022 15:03

    When settings Ultrasound Max Volume to 0 (or a low value) the codec is also listed with Issues on the Control Hub. Alarms of this kind should be disabled as they are caused by the adjustment of a valid admin setting.

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  • Haydar Abdulzahra commented
    June 29, 2022 09:05

    WebEx Room Kit Pro getting error massage Monitor audio delay. The monitor has been setup on Game mode and do not see any negative effect on conference audio quality, just error massage annoying.

    question if possible to have a new feature option to mute the alarm? see attached.


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