Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Currently there is a limit of 150 entries per address book. Since the agents profile only allows one address book, the limit needs to be increased to at least 1000. Other cloud contact center products already have this feature.