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activate a user whose email address contains an apostrophe in cloud-based service and remove the error message in Control Hub

As per: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service/cmgt_b_deploy-spark-hybrid-calendar-service_appendix_01010.html ,

it's a known issue that users whose email addresses contain apostrophe cannot be activated and appear in Control Hub with an error.


Customer is looking for a solution or a workaround to it

  • Carson Briggs
  • Jul 6 2021