User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex CC - Supervisor functions

Add all supervisor functions from UCCE/PCCE/UCCX to Webex CC to manage agent states and manipulate queue parameters.

  • Arvinda Rampurada
  • Jul 13 2021
  • Need more info