Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
You should be able to click on the author of each chat to fill in the "To" field to make it easier to reply to that person privately. Zoom has that feature and it makes it MUCH easier to reply to an individual.
Whatsapp also has the feature.
Attachments Open full size