Opportunity to make audio-only call from

Opportunity to make audio-only call from Outlook (integrated with Webex)

When hovering over a contact in Outlook, customer sees the following options:
"Send a Message"
"Start audio-only Call"
"Start Video Call"
"Send an email"
as per https://help.webex.com/en-us/yf1gc7/Webex-Connect-Your-Microsoft-Outlook-Account
However, both calls (audio-only and video call) end up with the same result: A Video Call is initiated.

Need to have the option to make audio-only calls from Outlook (integrated with Webex)

Guest
Jul 23 2021
Planned

Webex App: Calling: App Devices Integration

Comments (4)
Votes (35)

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Rachelle Benavidez commented

16 Nov, 2022 05:30pm

Netcracker is requesting.

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Guest commented

26 Oct, 2022 06:15am

UCM calling

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Netcracker Technology commented

24 Jan, 2022 10:01am

The is for UCM calling ('Call Work' option).

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Admin

Jefferson Lu commented

24 Jan, 2022 01:51am

Is your ask for UCM calling? or Webex Calling?

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Opportunity to make audio-only call from Outlook (integrated with Webex)

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Opportunity to make audio-only call from Outlook (integrated with Webex)

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