Opportunity to make audio-only call from

Opportunity to make audio-only call from Outlook (integrated with Webex)

When hovering over a contact in Outlook, customer sees the following options:
"Send a Message"
"Start audio-only Call"
"Start Video Call"
"Send an email"
as per https://help.webex.com/en-us/yf1gc7/Webex-Connect-Your-Microsoft-Outlook-Account
However, both calls (audio-only and video call) end up with the same result: A Video Call is initiated.

Need to have the option to make audio-only calls from Outlook (integrated with Webex)

Guest
Jul 23 2021
Planned

Webex App: Calling: App Devices Integration

Comments (4)
Votes (36)

Post comment

Rachelle Benavidez commented

November 16, 2022 17:30

Netcracker is requesting.

×
Attachments Open full size
Cataldo Filareti commented

October 26, 2022 06:15

UCM calling

×
Attachments Open full size
Netcracker Technology commented

January 24, 2022 10:01

The is for UCM calling ('Call Work' option).

×
Attachments Open full size
Admin

Jefferson Lu commented

January 24, 2022 01:51

Is your ask for UCM calling? or Webex Calling?

×
Attachments Open full size

User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Opportunity to make audio-only call from Outlook (integrated with Webex)

Related ideas

Opportunity to make audio-only call from Outlook (integrated with Webex)

Attachments Open full size

Attachments Open full size

Attachments Open full size

Attachments Open full size

Identify yourself with your email address

Related ideas