User Community Feedback

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Allow room devices on cloud to get the extension of a user in the directory

Right now devices can get the directory from the cloud but only dial to a user using teams.


With Hybrid calling and Unified CM we need the option for the device to get the extension as well and get the option (like in the app) to define the priority of the call. (Similar to Services -> Calling -> Call Settings “App Call Options Priority” on the webex app but for devices)

  • Eduardo Brambila Lozano
  • Jul 26 2021
  • Guest commented
    September 19, 2022 17:10

    yes would be great if you could select the call default and priority for hybrid calling devices