User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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Webex: Hardware acceleration for content sharing should be within settings for "content share"

When trying to solve issues with the video quality of content sharing, we spent quite some time eliminating the root cause because of this setting "hiding".

The option to switch hardware acceleration on or off for content sharing seems to be only visible if there a camera is present and the graphics card supports hardware acceleration. That makes it hard to find the setting.

Our suggestion would be to place that option under "Share", "Settings" or "Share", "Share Content" and on that page to make it easier to find and closer to the actual context of the setting which is not the camera, but sharing.

  • Marco Lorenz
  • Jul 29 2021
  • Planned