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Webex: Hardware acceleration for content sharing should be within settings for "content share"

When trying to solve issues with the video quality of content sharing, we spent quite some time eliminating the root cause because of this setting "hiding".

The option to switch hardware acceleration on or off for content sharing seems to be only visible if there a camera is present and the graphics card supports hardware acceleration. That makes it hard to find the setting.

Our suggestion would be to place that option under "Share", "Settings" or "Share", "Share Content" and on that page to make it easier to find and closer to the actual context of the setting which is not the camera, but sharing.

  • Guest
  • Jul 29 2021
  • Not likely to implement
  • Admin
    Darrick Deel commented
    20 Mar 07:06pm

    A content share stream is a video stream. The harware accelleration option is for all video and can be found under the Advanced section of the video tab.