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I want to switch accounts by logout when using Slido with SSO enabled.

When SSO is enabled, accounts cannot be switched without switching browser / use incognito window / clear cache.

1. Slido website to log-in

2. clicks "Log in with Webex"

3. goes through the Webex login page and gets to Slido admin

4. logs out

5. proceeds to log in with Webex again

6. This time the Webex login page does not load, but it gets you into Slido admin automatically.

  • Meihui Jin
  • Aug 3 2021
Other
  • Juraj Jonek commented
    August 13, 2021 14:03

    Hello, it's Juraj from Slido here. I would suggest the following:

    • log out of your Webex account first in your browser

    • go to Slido.com and try to login again with a different Webex account


    This way the step 6 in your flow would not take you to Slido admin automatically but ask you for Webex credentials.

    In case there is some active Webex session remember by your browser, the browser will always automatically connects you under that connected Webex account.

    I hope that helps a little. Please feel free to start a live chat directly in Slido Admin for any future troubleshooting to we can help you right away.

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