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CMS - DTMF for dial-out

Enhancement request to add in CMS a call leg type for dial-out that will allow DTMF forwarding (for both Webrtc and SIP participants) to the remote host.

Use case:

It may happen that CMS is used to interconnect to Webex or other service via SIP dial-out, but is not possible to change layout or use other features via DTMF (despite the webrtc interface already provide a dialpad)

  • Guest
  • Aug 5 2021