User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Give an option in preferences to disable the new mini video window during calls

Frustrating "feature". I am using Webex only to facilitate voice calls and now I've got one more thing to click on because it appears right on top of my Salesforce window. Makes no sense to have this feature without a way to disable it in Preferences. This is a new thing as of 41.8 apparently, because I've not seen it until the most recent update.

  • Guest
  • Aug 13 2021
  • Planned
  • Guest commented
    6 Oct, 2021 04:00pm

    This was fixed in the most recent update! There is now an option in Preferences to hide the window.

  • Dustin Wing commented
    19 Aug, 2021 04:58pm

    Work from home users with only laptop screen finding this small window uses valuable real estate and can hinder productivity. Would like to have the option to keep that small window in the background.

  • Guest commented
    13 Aug, 2021 10:30pm

    It's not optional. When you click into your browswer or anything else, the mini-window appears. There should be an option to disable the mini-window completely. As it stands now, it has to be moved out of the way on every call. Before this update, there was no such window when I was making a call through Webex.