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Add an official include clause to be used in the SPF TXT record of any sender domain.

Users may send webex invites from the Webex portal.

The email sent is coming from the messenger@webex.com sender and it's coming from a webex server.

As the email is coming from an unknown webex sender host on behalf of the domain, the email will fail SPF verification and therefore, DMARC.

This is a request to have an official documentation to add an SPF TXT record including the IP addresses of the sender hosts from Webex service and which can be added to customer's TXT records.

  • Jose Davila
  • Aug 15 2021
  • Future consideration