User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Play Message/Announcements on Auto Attendant

Hello WebEx,

We are currently trying WebEx Calling for our org and found fhat you guys are missing very important and big feature.

I want to set some sort of message/announcements to play when user select selection set by us.

Example:

When user press 4, I want to play a message either text to speech converted or recorded. MS Teams Business Voice has this feature too.

check here:

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant

Can we please have this feature ASAP?

Regards

Guest
Aug 16 2021
Already exists

Calling: Webex Calling

Comments (2)
Votes (6)

Post comment

Admin

Basant Kumar Basavaraj commented

17 Apr 19:16

This capability already exists. You can select "Play announcement" as an option while building an Auto Attendant menu.

×
Attachments Open full size
Ben Laakso commented

June 27, 2023 18:37

There is a Webex Bot that allows you to do this: https://apphub.webex.com/applications/prompt-tools-by-cloverhound-cloverhound-inc

×
Attachments Open full size