User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

silent monitor and whisper coaching support via third party applications

Currently Webex App only support UCCE/UCCX for contact center solution. But adding support for third party applications would boost Webex utilization as most of the customers use third party CTI applications.

  • Abrar Manzoor
  • Aug 17 2021