User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Provide preview of Jira mentioned in chat.

Instead of having to use the get command, the Jira bot (once added to a space) should be able to retrieve an issue preview when the issue is mentioned as a part of a chat. In this example (pulled from Slack real time usage) the Jira issue was mentioned as a part of the chat. The Jira bot in Slack retrieved the basic information about the issue and posted it into the same chat session.


  • Kris Donate
  • Aug 23 2021
  • Future consideration