User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

User accounts should have alias email list

When working with a different email in Webex Teams as e.g. in CCO, running TAC cases through Webex Teams always breaks since TAC will invite you on a non-primary email alias. As authentication however forces you to only use the primary alias, it should be permitted to also add aliases to your primary account to have different conversations from different channels end up in the same Webex Teams account and client - no matter where it's coming from and what your personality is over there.

  • Guest
  • Jun 27 2020
  • Planned
  • Junyi Chu commented
    August 24, 2020 06:07

    Hi Nick, can you please check this request? I think it is probably request for Teams instead of CI.