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SIP Address to be accessed from app

It's very difficult to find the SIP because it isn't in the app, where everyone checks the settings menu. My company exclusively calls people using their SIP addresses because we use a dedicated video conferencing centre.

  • Guest
  • Aug 30 2021
  • Need more info
  • Guest commented
    14 Dec, 2021 12:25am

    Hi Mabel,

    We're dialling into Webex users using a VC system, so we need their SIP address to call in. Currently users are using the app with success until they have to provide their SIP address. The only way I can find to access this address is to log into their account via this link it would be so much cleaner to have the SIP accessible from the settings menu in the app with the Personal room details.

  • Mable Chiu commented
    13 Dec, 2021 06:45pm

    Can I get a bit more info such as if we are using UCM calling or Webex Calling? Are we trying to call the Video Room system? Are we trying to search and call the room. What is the use case? Need to better understand the use case before we can plan out the enhancement. Thankyou.