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Location name as caller ID - Webex Calling

We need to display the location name instead of user's ID for outgoing calls as caller ID. We can't do it at the user level because each user will display the same name when they call internally.

  • Guest
  • Sep 2 2021
  • David Tibbe commented
    September 03, 2021 18:16

    The caller id is only used for outgoing calls.. you own users will see the real name/extension..

    We do the same and display a hotline number for outgoing calls, but the other users in our org do see the real name and extension

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