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When the primary phone gets removed, the secondary phone should become primary

We ran into an issue where the Primary phone got upgraded, the partner pre-provisioned the phone before delivering it to the user. Once the phone was delivered, the primary phone got removed from the user's profile. The secondary phone did not get promoted to primary, which in turn made the monitored lines not show up on that phone.

  • Guest
  • Sep 2 2021
  • Planned