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Ability to obtain logs and reports for any modification performed on a user's account on control hub

This allows us to track actions performed by administrators on a particular account.

Helps to bring an explanation to an enduser for any modification observed on his/her account.

Yogsheeta Ramasawmy
Sep 15 2021
Already exists

Control Hub & Administration: Control Hub

Comments (3)
Votes (2)

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Ramesh Bodapati commented

September 16, 2021 15:05

@Yogsheeta - then that would be a bug. Please work with TAC to resolve this issue.

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Yogsheeta Ramasawmy commented

September 16, 2021 08:09

Hi Ramesh,
There are surely logs but they don't target the modifications performed on the licences attributed to a user's account.
Confirmation received from Cisco under the SR 692041287.

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Ramesh Bodapati commented

September 16, 2021 04:55

this exists in admin audit log -

see https://help.webex.com/en-US/article/2tc9yx/Review-Your-Administrator-Activity-Logs-in-Control-Hub &
https://help.webex.com/en-US/article/nq4juobb/Webex-Audit-Event-Reference

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