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Having the feature to choose quantity of line on hold per extension like in Call manager (from 1-50 like in parked call and queue)

Having the feature to choose quantity of line on hold per extension like in Call manager (from 1-50 like for parked call and for queue)

For us, parking call and Queue are not an option, we absolutely need to place waiting calls on hold on one extension but we are limited to 4-6 calls at a time, we absolutely need to have at least 25.


Example of feature on Call Manager

Multiple Call/Call Waiting Settings on Device

Note:The range to select the Max Number of calls is: 1-200


Maximum Number of Calls

Busy Trigger

(Less than or equal to Max. Calls)

  • Guest
  • Sep 22 2021
  • Future consideration
  • Admin
    Tracy Gilman commented
    19 Jul 12:04pm

    Adding comment per Sanjay Sinha review:

    There is no immediate plan to add this support. Will monitor this idea to see if there is more interest from field and then maybe add it to the backlog. Monitoring idea but not likely to be prioritized in foreseeable future.