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Personal Meeting Room Audio Only Calls - DTMF command to allow all participants waiting in the lobby to to enter

We have identified an issue if you set your PMR site admin setting to lock after 0 minutes and have this set for all users.

If you have a PMR Audio only meeting there is no way for the host to admit those users. You can press *5 to unlock the meeting but this does not admit those users into the meeting. They stay in the Lobby.

The attached image is the setting configuration that causes this issue.

These are set to improve security for PMR's

  • Guest
  • Sep 27 2021
  • Already exists
  • Marcel Court commented
    14 Dec, 2021 11:00am

    Hi Tony, Joe, & Mary,

    This feature request was in light of all the fraud activities.
    If the feature already exist what is the option as our whole team is
    unaware of what it is.

    Please advise ASAP so we can inform customers

    Marcel Court

    Customer Success Manager
    Client Outcomes Org
    Verizon Business Group

    M +447880482810

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