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Change "You've already added a Webex meeting" error when URL is left in Outlook location field

When you cancel a Webex meeting on an invite, but you've manually copy-pasted the URL into the location field in Outlook, when you try to use the add-in to schedule a new meeting, it complains that you've already scheduled a Webex meeting.

Since there is no meeting associated with this meeting request, other than the detected URL, the error message is confusing and vague and should be adjusted to better indicate that it has detected the URL.

  • Guest
  • Sep 29 2021
  • Not likely to implement
  • Oct 7, 2021

    Admin response

    The Add-in recognizes the copied meeting join URL as a legitimate Webex meeting and states that you've already added a meeting. In order to prevent this, we'd recommend you either copy/paste Personal Room links or only use the Scheduler Add-in to add either Personal Room or General meetings.