User Community Feedback

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WebEx Meetings Waiting Room/Lobby

Currently, a "Lobby" for use as a waiting area for participants as they join is only a feature of Personal Rooms. For scheduled meetings, there is a Lobby, but it cannot be used as a waiting area for joining participants. As a host, you may right click on a participant and move then into the Lobby, but that's the extent of the Lobby support for scheduled meetings.

Please expand the Lobby/Waiting Room function to all scheduled WebEx meetings, not just the Personal Room.

How I'd see this best functioning would be that, if the host "locks" the meeting, any joining participants would be placed in the Lobby instead of being blocked from joining. Then the host would be able to release participants into the meeting room from the Lobby as they see fit.

  • Guest
  • May 7 2020
  • Already exists
  • Guest commented
    21 Feb 02:38am

    How can i disable waiting lobby option in cisco webex.

  • Joanna Jury commented
    7 Oct, 2021 02:56pm

    And can we get the option of an audio alert when someone joins ANY waiting room? Using this to hold "drop-in" hours for students, and I would appreciate this so that I could minimize my window without missing a student.

  • Guest commented
    22 Jun, 2021 01:26pm

    I agree

  • Adam commented
    18 Jun, 2021 09:48am

    The same here. I hate when someone ask me to switch to Zomm because of lack of features or ease of use. I try to convince people that everything will be fine. I never liked Zoom and I don't want to be preasured to switch to what masses use

  • meO commented
    28 May, 2021 10:36am

    Also need to be able to easily Customize the Lobby Welcome message.
    And to send them real-time notification updates.

  • Cassandra Pereira commented
    20 May, 2021 04:51pm

    Agree, also consider adding the ability to play videos in the lobby while the attendees are waiting. this is possible in Zoom...

  • Guest commented
    8 Apr, 2021 08:14pm

    This is a MUST for Webex Meetings, not just Personal Meetings.

    And, it would be nice if this setting was available through the Outlook add-in and not just through the Webex portal.

    Our users are quite familiar with the capabilities through Zoom and are requesting it - or want us to move to Zoom.

    Thanks.

  • Karen Stevenson commented
    3 Feb, 2021 05:38pm

    A nice add on to that would "lobby" music while participants are waiting. The lobby might work better than a "Start" room in WebEx Events when trying to show a Welcome slide to participants while panelists are trying to connect and confer amongst themselves any last minute details.

  • Bill commented
    15 Jan, 2021 06:18pm

    We need a lobby/waiting room enabled immediately. Where i work they have used Zoom and say it's great feature. To prevent changing over to Zoom please enable feature immediately.

    I work in IT and prefer not to make jump over to Zoom because Webex won't enable this feature. But if things don't change soon, business will mandate the change over to Zoom. At this point it's about customer care, does Webex care if they loose more people to Zoom?

  • Guest commented
    12 Jan, 2021 11:08am

    This is so needed! Being able to have people connect and wait in a lobby for a scheduled meeting - especially for client meetings is a lifesaver. It enables any last minute testing to be done and is an additional level of security. Please add ASAP.

  • Ken Carraway commented
    11 Nov, 2020 02:54pm

    Many times our morning meeting starts late and no one but the host\co-host can join the meeting. When other attendees arrive early, they can wait until the host starts the meeting. Zoom has this option. Everyone in my organization wants to move back to Zoom.

  • Carl Steien commented
    30 Oct, 2020 06:46pm

    Many times the host doesn't get on the meeting at the exact time, so we have to constantly try to get in, which is a huge waste of time. Try, try again, and again, and again, and again... Would be nice to enter waiting room then do other work while we wait.

  • Leonardo Gutierrez commented
    15 Oct, 2020 11:12am

    But also we need a way not only to chat to people in the lobby, but see and talk on a video+audio way! So we can verify their identity and/or give them instructions to fix their naming convention etc where that is required.

  • Brendan Thompson commented
    15 Oct, 2020 01:42am

    Isn't this shipped already in 40.9?

    But also we need a way to chat to people in the lobby! So we can verify their identity and/or give them instructions to fix their naming convention etc where that is required.

  • Guest commented
    15 Oct, 2020 01:11am

    We need the waiting room for scheduled Meetings and Events, desperately needed.

  • Emanuel Pontes commented
    23 Sep, 2020 07:02am

    Lobby/Waiting Room is needed for Webex meetings, enable it.

  • Kaitlin Morgan commented
    23 Sep, 2020 02:16am

    As a teacher, I need this feature. Please enable the waiting room to scheduled meetings

  • Per Tiedtke commented
    20 Sep, 2020 06:21pm

    A Lobby/Waiting Room is needed for Webex meetings.

  • Guest commented
    18 Sep, 2020 05:27pm

    PLEASE ADD YESTERDAY!

    Currently the Lobby for use as a waiting area for participants as they join is only a feature of Personal Meeting Rooms. For scheduled meetings, there is a Lobby, but it cannot be used as a waiting area for joining participants. As a host, you may right click on a participant and move then into the Lobby, but that's the extent of the Lobby support for scheduled meetings. Setting a feature in the Meeting Template area as an option would be extremely helpful. By placing it the template area, users who do not wish to use it would not have to. Similar to requiring a password.

  • Laura Schneider commented
    16 Sep, 2020 04:18pm

    Please, add this urgently needed feature:
    i) to activate a waiting room/lobby with access control as option for every meeting; and
    ii) to lock a room ad-hoc, if need be, e.g. when continouing a meeting with a bilateral discussion etc.

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