User Community Feedback

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WebEx Meetings Waiting Room/Lobby

Currently, a "Lobby" for use as a waiting area for participants as they join is only a feature of Personal Rooms. For scheduled meetings, there is a Lobby, but it cannot be used as a waiting area for joining participants. As a host, you may right click on a participant and move then into the Lobby, but that's the extent of the Lobby support for scheduled meetings.

Please expand the Lobby/Waiting Room function to all scheduled WebEx meetings, not just the Personal Room.

How I'd see this best functioning would be that, if the host "locks" the meeting, any joining participants would be placed in the Lobby instead of being blocked from joining. Then the host would be able to release participants into the meeting room from the Lobby as they see fit.

  • Guest
  • May 7 2020
  • Already exists
  • Guest commented
    February 21, 2022 02:38

    How can i disable waiting lobby option in cisco webex.

  • Joanna Jury commented
    October 07, 2021 14:56

    And can we get the option of an audio alert when someone joins ANY waiting room? Using this to hold "drop-in" hours for students, and I would appreciate this so that I could minimize my window without missing a student.

  • Guest commented
    June 22, 2021 13:26

    I agree

  • Adam commented
    June 18, 2021 09:48

    The same here. I hate when someone ask me to switch to Zomm because of lack of features or ease of use. I try to convince people that everything will be fine. I never liked Zoom and I don't want to be preasured to switch to what masses use

  • Guest commented
    May 28, 2021 10:36

    Also need to be able to easily Customize the Lobby Welcome message.
    And to send them real-time notification updates.

  • Cassandra Pereira commented
    May 20, 2021 16:51

    Agree, also consider adding the ability to play videos in the lobby while the attendees are waiting. this is possible in Zoom...

  • Francine Millman commented
    April 08, 2021 20:14

    This is a MUST for Webex Meetings, not just Personal Meetings.

    And, it would be nice if this setting was available through the Outlook add-in and not just through the Webex portal.

    Our users are quite familiar with the capabilities through Zoom and are requesting it - or want us to move to Zoom.

    Thanks.

  • Karen Stevenson commented
    February 03, 2021 17:38

    A nice add on to that would "lobby" music while participants are waiting. The lobby might work better than a "Start" room in WebEx Events when trying to show a Welcome slide to participants while panelists are trying to connect and confer amongst themselves any last minute details.

  • Bill commented
    January 15, 2021 18:18

    We need a lobby/waiting room enabled immediately. Where i work they have used Zoom and say it's great feature. To prevent changing over to Zoom please enable feature immediately.

    I work in IT and prefer not to make jump over to Zoom because Webex won't enable this feature. But if things don't change soon, business will mandate the change over to Zoom. At this point it's about customer care, does Webex care if they loose more people to Zoom?

  • Guest commented
    January 12, 2021 11:08

    This is so needed! Being able to have people connect and wait in a lobby for a scheduled meeting - especially for client meetings is a lifesaver. It enables any last minute testing to be done and is an additional level of security. Please add ASAP.

  • Ken Carraway commented
    November 11, 2020 14:54

    Many times our morning meeting starts late and no one but the host\co-host can join the meeting. When other attendees arrive early, they can wait until the host starts the meeting. Zoom has this option. Everyone in my organization wants to move back to Zoom.

  • Carl Steien commented
    October 30, 2020 18:46

    Many times the host doesn't get on the meeting at the exact time, so we have to constantly try to get in, which is a huge waste of time. Try, try again, and again, and again, and again... Would be nice to enter waiting room then do other work while we wait.

  • Leonardo Gutierrez commented
    October 15, 2020 11:12

    But also we need a way not only to chat to people in the lobby, but see and talk on a video+audio way! So we can verify their identity and/or give them instructions to fix their naming convention etc where that is required.

  • Brendan Thompson commented
    October 15, 2020 01:42

    Isn't this shipped already in 40.9?

    But also we need a way to chat to people in the lobby! So we can verify their identity and/or give them instructions to fix their naming convention etc where that is required.

  • Guest commented
    October 15, 2020 01:11

    We need the waiting room for scheduled Meetings and Events, desperately needed.

  • Emanuel Pontes commented
    September 23, 2020 07:02

    Lobby/Waiting Room is needed for Webex meetings, enable it.

  • Kaitlin Morgan commented
    September 23, 2020 02:16

    As a teacher, I need this feature. Please enable the waiting room to scheduled meetings

  • Per Tiedtke commented
    September 20, 2020 18:21

    A Lobby/Waiting Room is needed for Webex meetings.

  • Guest commented
    September 18, 2020 17:27

    PLEASE ADD YESTERDAY!

    Currently the Lobby for use as a waiting area for participants as they join is only a feature of Personal Meeting Rooms. For scheduled meetings, there is a Lobby, but it cannot be used as a waiting area for joining participants. As a host, you may right click on a participant and move then into the Lobby, but that's the extent of the Lobby support for scheduled meetings. Setting a feature in the Meeting Template area as an option would be extremely helpful. By placing it the template area, users who do not wish to use it would not have to. Similar to requiring a password.

  • Laura Schneider commented
    September 16, 2020 16:18

    Please, add this urgently needed feature:
    i) to activate a waiting room/lobby with access control as option for every meeting; and
    ii) to lock a room ad-hoc, if need be, e.g. when continouing a meeting with a bilateral discussion etc.

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