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Webex calling - Ability to sign in/out of hunt groups

Currently in the Webex calling environment, any user in a hunt group has no choice to be in or out of that hunt group.

There are situational instances where staff may not want to be in the hunt group receiving calls for a period of time and the only way to do that currently is to contact a Webex Control Hub admin and have that user removed from the group and then added back when they would like to be in the group.

  • Guest
  • Oct 7 2021
  • Will not implement
  • Admin
    Alec Walker commented
    8 Sep, 2022 08:37pm

    We are unlikely to invest in a log in/out capability with hunt groups. Suggestion would be to use Call Queues for that prupose.