User Community Feedback

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Users would like to change the behavior of the mention (@) in the WebEx messaging client.

he mention (@) is not working fine in WebEx messaging client in the following scenarios:

1-Mention (@) continues after they type space also.

2-After these symbols ( / . ,) it can't be recognized.


Users would like to change this behavior to make it easier for them

  • Asma' Khalifah
  • Oct 11 2021
  • Johannes Ebner commented
    05 Mar 11:18

    We have the same issue in our ORG. you type a sentence, the last word is the name or at least similar to the name of a colleague who is member in the team and even by adding a . it will do an automention


    E.g.: "How are you Johannes?" will result into a Mention.


    It will show you a small popup window and there you could skip the mention by pressing ESC, but its easy to oversee it.


    Maybe the simplest way would be to allow the user to disable the "Auto-Mention" in the Webex App Settings.