User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Support Virtual Background for Mac dual-core processors

Macbooks sold as recently as 2019 were sold with dual-core processors, so recently purchased machines aren't able to utilize the Virtual Background feature.

Customers love our new Virtual Background feature and would like it supported on all of their recently purchased computers.

  • Jonathan Bowden
  • Jul 6 2020
  • Shipped
  • Adrian Baker commented
    4 Aug, 2020 02:44pm

    My Macbook Air 2015 model with i7 proc happily runs virtual background on Zoom and MS Teams so disappointed to be told that it's not supported in Webex Teams

  • Guest commented
    6 Jul, 2020 08:38pm

    This is a much needed feature in our environment.