User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Support custom params in the webexteams:// protocol






Allow the ability to contact a bot and provide the bot immediate context as to the connection.

If I put a bot link next to an item on a web app and when the user clicks that deep link to the bot, the bot would then have immediate context as to what the user is interested in and can operate from there.

Without this:

To create this desired "instant context" link, I have to bounce the user off an intermediate page that then tells the bot who to contact and then provide the context. It's an in-elegant secondary step that adds too much friction in the experience flow.

  • Chuck Shipman
  • Oct 12 2021
  • Future consideration