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Support custom params in the webexteams:// protocol

Current:

webexteams://im?email=myBot@webex.bot


Desired:

webexteams://im?email=myBot@webex.bot&myCustomParam=foo


Use-case:

Allow the ability to contact a bot and provide the bot immediate context as to the connection.


If I put a bot link next to an item on a web app and when the user clicks that deep link to the bot, the bot would then have immediate context as to what the user is interested in and can operate from there.


Without this:

To create this desired "instant context" link, I have to bounce the user off an intermediate page that then tells the bot who to contact and then provide the context. It's an in-elegant secondary step that adds too much friction in the experience flow.

  • Chuck Shipman
  • Oct 12 2021
  • Future consideration