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During a live running meeting, an admin and support staff should be able to join and automatically assigned as a cohost at minimum, to assist with troubleshooting network, audio, and video issues.
Similar to Zoom's feature to join as assistant -
I agree with everything on this. We have had instances where as a meeting attendee, there were things requested of the hosts, but they were sharing or not in a spot to be able to grant co-host permissions.
As an authenticated administrator on our site, we should be able to jump in and assist with meetings as needed.
this is frustrating as many users have no idea how to make someone a host which makes supporting calls very difficult if we have been asked to join to help out. you should at least create a way for admins to request cohost/host status that can be granted when required for support purposes.
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