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Ability for Webex Site Admins and Support staff to Join meetings with Cohost capabilities from Control Hub troubleshooting

During a live running meeting, an admin and support staff should be able to join and automatically assigned as a cohost at minimum, to assist with troubleshooting network, audio, and video issues.


Similar to Zoom's feature to join as assistant -

https://support.zoom.us/hc/en-us/articles/360039017432-Dashboard-for-Meetings-and-Webinars#h_4d54f6dd-5a07-4f53-9635-c9cc94b0c0b5

  • Kevin Ho
  • Oct 20 2021
  • Will not implement
  • Guest commented
    15 Sep, 2022 02:42am

    I agree with everything on this. We have had instances where as a meeting attendee, there were things requested of the hosts, but they were sharing or not in a spot to be able to grant co-host permissions.


    As an authenticated administrator on our site, we should be able to jump in and assist with meetings as needed.

  • Guest commented
    3 Aug, 2022 05:09pm

    this is frustrating as many users have no idea how to make someone a host which makes supporting calls very difficult if we have been asked to join to help out. you should at least create a way for admins to request cohost/host status that can be granted when required for support purposes.