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Webex Events New needs the same and even more reporting capabilities than Webex Events Classic.

https://help.webex.com/en-US/article/8wf2bb/Compare-Webex-Events-(new)-and-Webex-Events-(classic)

Webex Events 2.0 (MVP = Minimum Valuable Product) lacks the required customer data (registration & attendee data) to manage all customer (new/existing) communication. Many Events are organized on Webex Events 2.0 platform during October-November-December.

The lack of Webex Events 2.0 Reporting is impacting our business dramatically.

Following support cases were raised with Cisco Webex Support:

SR 692392976: The Webex Events 2.0 reporting for registered customers doesn't show required data

SR 692342831: SWIFT Go session - issue for external people to log in

SR 692307881: Webex Site Admin | Reporting | Webex Events | Scheduled Event Dashboard

SR 692282215: WebEx Event notification

SR 692436464: Webex Events (New) | Future Registration Report

SR 692479836 : New Webex Events - Registration Form not saved with Webex Events template

  • Guest
  • Oct 25 2021
  • Already exists
  • Admin
    Junyi Chu commented
    27 Jan 06:42am

    Assigned to Ehric to consider the request on report becuase we are moving site admin reports to Control Hub reports nativley.

  • Rouven Ashauer commented
    2 Dec, 2021 08:28am

    One of the most used report is the In-Event Activity Report. It provides Chat, Q&A and polling information of a recorded event.