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Update presence options to include 'Busy' or 'In a meeting'

When I have an Outlook calendar entry saying I have a meeting from 1 pm to 2 pm, I want the Webex app to set my presence status as "in a meeting" or "Busy".

'Busy' is only triggered if I'm in a meeting using my Webex app. I want "busy" to be triggered by the existence of a calendar entry in Outlook as well. Is this possible?

Currently, if we are physically in a meeting scheduled in Outlook but do not connect via Webex the presence is still 'available'. This leads to people thinking that you are available and will try to ring/chat, etc. when you are actually busy.

  • Guest
  • Nov 16 2021
  • Shipped
  • Guest commented
    27 May 06:04am

    I have more than 1000 colleagues asking for this, as we did have this prior but we're mising it now.

  • Nicole Kimball commented
    14 Mar 05:23pm

    I used to have this feature on my Webex app and it has disappeared. I would like to have this option added back to my profile.

  • Elizabeth Mathew commented
    6 Jun, 2023 08:23pm

    To clarify my question, this says Planned but when is it planned for?

  • Elizabeth Mathew commented
    6 Jun, 2023 07:56pm

    Is there any update on this? It seems to be working for only a few people in our company but not the majority.

  • Ryan Harter commented
    7 Feb, 2023 07:30pm

    This is a basic corporate chat function of almost all other vendors. I find it annoying that other people cannot see I am busy without just setting myself to "Do Not Disturb". This should receive some more priority.

  • Admin
    Niall Daly commented
    20 Sep, 2022 09:23am

    We currently have a feature that is LA at the moment which allows a user to display that they are in a 'calendar meeting' if there is a meeting scheduled in outlook. This feature is being enabled ad-hoc through requests from CMS's at the moment. If you would like to reach out to me directly via email ( or through your respective CSM we can look at getting this feature enabled. Thanks for your feedback.

  • Guest commented
    16 Sep, 2022 07:32pm

    This is an important request. Please escalate.

  • Guest commented
    8 Sep, 2022 03:11am

    Yes, this should work like how it did in Outlook. My users are also confused between Availability and Status.

  • Guest commented
    3 Jun, 2022 10:33am

    would be very helpful! The correct status should be "in a meeting" if meeting is scheduled in outlook

  • Karin Viertler commented
    29 Mar, 2022 04:13pm

    FYI, I found some information on, where Abdul Rahman claimed: "This is feature is called "In a Calendar Meeting", this feature is available as Limited Availability (LA). Reachout to your CSM to submit a request to PM to enable this feature."

  • Guest commented
    10 Mar, 2022 09:20pm

    would be very helpful! Currently you are available while in a (non-webex) meeting, the correct status should be "in a meeting" like Cisco Jabber does!