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Update presence options to include 'Busy' or 'In a meeting'

When I have an Outlook calendar entry saying I have a meeting from 1 pm to 2 pm, I want the Webex app to set my presence status as "in a meeting" or "Busy".

'Busy' is only triggered if I'm in a meeting using my Webex app. I want "busy" to be triggered by the existence of a calendar entry in Outlook as well. Is this possible?

Currently, if we are physically in a meeting scheduled in Outlook but do not connect via Webex the presence is still 'available'. This leads to people thinking that you are available and will try to ring/chat, etc. when you are actually busy.

  • Guest
  • Nov 16 2021
  • Planned
  • Admin
    Niall Daly commented
    20 Sep 09:23am

    We currently have a feature that is LA at the moment which allows a user to display that they are in a 'calendar meeting' if there is a meeting scheduled in outlook. This feature is being enabled ad-hoc through requests from CMS's at the moment. If you would like to reach out to me directly via email (ndaly@cisco.com) or through your respective CSM we can look at getting this feature enabled. Thanks for your feedback.

  • Guest commented
    16 Sep 07:32pm

    This is an important request. Please escalate.

  • Guest commented
    8 Sep 03:11am

    Yes, this should work like how it did in Outlook. My users are also confused between Availability and Status.

  • Uwe Richter commented
    3 Jun 10:33am

    would be very helpful! The correct status should be "in a meeting" if meeting is scheduled in outlook

  • Karin commented
    29 Mar 04:13pm

    FYI, I found some information on gobeta.webex.com, where Abdul Rahman claimed: "This is feature is called "In a Calendar Meeting", this feature is available as Limited Availability (LA). Reachout to your CSM to submit a request to PM to enable this feature."

  • Uwe Richter commented
    10 Mar 09:20pm

    would be very helpful! Currently you are available while in a (non-webex) meeting, the correct status should be "in a meeting" like Cisco Jabber does!