User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Allow Sorting Favorites Alphabetically

Allow a user to sort the favorites alphabetically to that its easy to locate someone in the list.

  • Guest
  • Jul 7 2020
  • Future consideration
  • Robert Blazer commented
    October 16, 2023 19:14

    How long are we going to have to suffer by not having this feature?

  • Loretta J Macowski commented
    August 02, 2023 13:28

    It seems antiquated that Webex does not offer sorting or alphebetizing, especially since the usage of this application has increased exponentially since more people are working remotely. This seems like such a simple fix and I don't understand why this is not a priority.


  • Talia Webster commented
    July 13, 2023 16:45
    This would be wise to simplify
  • Michael Lashley commented
    June 21, 2023 21:08

    We are currently using Rocket.Chat and would like to move to Webex. We would love the ability to sort alphabetically.

  • Michelle Ryan commented
    March 01, 2023 11:29

    I see this request has been out here for years now..... what is the status??


  • Mike Davies commented
    February 17, 2023 15:56

    121 votes! 11^2, surely some significance. Spaces in folders would be the ultimate dream...

  • Guest commented
    February 08, 2023 15:38

    I agree that this is needed. Will this vote be the one?

  • Adam Cooperman commented
    February 02, 2023 20:14

    PLEASE, PLEASE, PLEASE - frankly this seems simple and basic... TY!

  • Sam Akers commented
    September 19, 2022 14:07

    Please!

  • Guest commented
    September 08, 2022 21:04

    I've thrown another vote here, as this is 1 of my 2 largest usability issues with the Webex interface / experience.

  • Guest commented
    June 20, 2022 13:13

    This is an essential feature missing from this platform. True collaboration takes many contacts and spaces - being allowed to alphabetize your tools is a platform 101. Please consider ASAP.

  • Guest commented
    April 02, 2022 14:30

    YES, need alphabetized please

  • Guest commented
    April 01, 2022 19:29

    Would be so much easier to use if you could sort alphabetically. Like that's a basic feature so why would you not include it?


  • Kim Rexford commented
    March 08, 2022 18:50

    who had the brilliant idea to not alphabetize a contact list? Please fix this

  • Guest commented
    February 16, 2022 20:27

    Can't believe this functionality isn't available, thinking about moving from skype, and this is a hugh obstacle.

  • Guest commented
    February 07, 2022 19:48

    I am seriously stunned that the developers working on webex chat thought it would be OK to not include the ability to sort contacts alphabetically. This is such an elementary feature and causes EVERYONE excessive frustration. Do you not see that this issue is spread across numerous boards and forums and has been for years now? What do developers think users actually do with this tool if not organize communications? Crazy idea- maybe team up with the actual user experience team instead of allowing yourself to think you have all the answers.

  • Larry Solow commented
    January 31, 2022 17:03

    Add me to the list of users who would find alphabetical order valuable. A to Z, and Z to A.

  • Guest commented
    September 13, 2021 06:20

    This is my number one beef with webex.
    Currently, the list of contacts on the left is not just useless but even detrimental.
    It's much quicker and less frustrating to find a contact using the search field than to scan the list.
    Trying to figure out who of the colleagues I work with closely for my current task is online, is an exercise in stoicism.
    Most of the time the fact that I have talked to someone an hour before means I *don't* want to talk to them now, but have another issue that I like to talk about with someone else, so this "recently talked to"-ordering makes no sense to me at all.

    As somebody else put it: It's like your kitchen utensils constantly moving around to match last-used-date.

    In my opinion an option to sort by one of name, online status, recently talked to, should be easy to implement.


  • Guest commented
    August 06, 2021 08:38

    Please introduce this, it really would help, especially for dev team and linux app

  • Sierra Wren commented
    May 21, 2021 22:06

    Looks like it's been about 10 months since this was initially posted... and it's still needed! Please consider this feature for future updates!!

  • Load older comments
  • +37