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Distinctive ring tone for external and internal calls for broadworks

Our customers are seeking audio cues to differentiate internal and external calls.
Ring tones:

ability to set a ring tone to calls originating outside of an organisation.
ability to set a different ring tone to calls from within an organisation.
have two different handset ring tones for outbound calls as sometimes it is not clear when a number is internal or external.
have these features be supported for third party handsets such as Yealink.

Fred Salem
Nov 29 2021
Planned

Webex App: Calling: Broadworks & Webex App Calling

Comments (5)
Votes (39)

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Guest commented

January 19, 2023 16:56

Check out "Priority Alert" under Incoming Calls. You cannot set a ring tone for internal but you can do the inverse and select for "any external phone number" and therefore internal calls would be "normal" ring.

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Guest commented

October 28, 2022 13:14

Has this feature been implemented yet?

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Ian Gracie commented

May 12, 2022 05:19

I have had two clients ask for this very feature as it was on their previous NEC PABX systems.

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Guest commented

December 01, 2021 05:06

Have had many customers ask for this exact feature!

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Brian Arundell commented

November 30, 2021 03:58

Great idea, this is a builtin feature on many on prem PBX's

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