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Grant ability for Cisco headset to not register/show in Control Hub

We have a few users who use their Cisco 530 headset with Jabber. It seems like when they log into the application with their UID/PW and use the headset it registers in the headset within the Control Hub. We know that it doesn't cause any issues from a licensing perspective however when we run reports we just want to make sure we're not running any reports with those devices included.

If there was a way for those headsets to work like normal without showing in the Control Hub that would be ideal

  • Guest
  • Nov 29 2021
  • Need more info
  • Guest commented
    14 Dec, 2021 03:51pm

    If there isn't a way to not show them in the Control Hub, would there be a way to segment them outside of the Devices section and maybe put them in an Accessories section?

    When they log out of Jabber it shows them as Offline in the Devices section and that makes us think we have a Room Kit or Webex Board offline.