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Add Speed Dial for Conference Bridge and PIN

We utilize emergency bridge services for fast communication during system outages. We would like to be able to store a conference phone number and PIN.


It would also be best to be able to configure this as a speed dial on all phones in a particular location or for a group of users from Control Hub

  • Guest
  • Dec 16 2021
  • Already exists
  • Guest commented
    30 Jan, 2023 08:13pm

    Have they corrected the ability to include a PIN in those recent changes? I have not tested since they have released the changes to be able to manage speed dials and line key assignments.

  • Admin
    Alec Walker commented
    29 Jan, 2023 03:03pm

    This capability exists with line key templates. Line key templates allow you to set a speed dial, which can incorporate the dialing digits for a conference bridge (and PIN). You can set the line key template (inclusive of the speed dial) at the individual device, the location, and the organization level. See https://help.webex.com/en-us/article/g19k2r/Configure-and-manage-line-key-assignments-in-Control-Hub

  • Guest commented
    26 May, 2022 05:45pm

    I received a message about archiving ideas and whether this was still needed. This need has not been met. This is a simple concept that modern phone systems have utlized for 20+ years. I would say yes this should be still incorporated.