User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Pull call statistic as the organization itself instead of getting data as the individual user

Example of call statistic features we would like to get as the organization itself:
Get the number of people in the Queue.

Watch the number of incoming calls.

Get the average waiting time for Queue

Get Call statistics

  • Guest
  • Dec 20 2021
  • Planned
  • Admin
    Shane Tuohy commented
    26 Apr 01:18pm

    New Call Queue dashboards and reports are coming soon for Webex Calling, expected in the next quarter.