User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Minimum Video Resolution Setting / Ability to choose fallback strategy

In some cases it would be helpful to set a minimum video resolution instead of lowering it automatically. Customers of us want to share their screen via video and make us of external mixers and virtual webcams. This should me more reliable. Webex lowers the framerate and resolution based on estimated CPU Usage and some other metrics, which lead to unpretendable qualities. Therefore i recommend having a mode in which you could just choose the fallback strategy.

First could be as it is now: lower resolution and framerate.

Second could be: lower the framerate only.



  • Guest
  • Dec 21 2021
  • Not likely to implement