User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Reporting on reasons for RONA (RingTimeout, Device not rechable, Wrong extension, Network Error .etc)

Need a report with data to show the reason for Agent's RONA state

  • Somesh Maled
  • Dec 22 2021