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Download existing Auto-Attendant Greetings (WebEx Calling)

Provide a button or other means for Customers to download their existing Greetings of the Auto-Attendant. This will allow them to edit the Greetings with audio tools. Customer may not have saved their Greetings on initial setup. Or personnel may have changed and don't know where the initial audio files were saved. In the current situation, the customer would like to download the original file and use a different one for the holidays but then return the old one. He does not want to apply a holiday AA or a new AA.

This applies for all of the available Webex Calling plans.

  • Bozhidar Ninov
  • Dec 22 2021
  • Future consideration
  • Admin
    Alec Walker commented
    7 Oct, 2023 07:25pm

    We are looking to implement this in early 2024. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.

  • Patrick David commented
    29 Jun, 2023 11:06pm

    Any updates about this?

  • Patrick David commented
    5 Mar, 2023 10:21pm

    Any updates about this?

  • Guest commented
    8 Nov, 2022 11:16pm

    Not only this, but simply playing back the greeting in the webpage should be an option. It's baffling how the developers said to themselves "no admin will ever again need to download or even listen to this greeting" and moved on with their lives.