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Copy or share external phone numbers

Is there a possibility to insert a copy function for phone numbers?

Case: I receive a call from external and do not reach my colleague for the call was. Then it would be helpful to be able to copy the phone number to send the colleague a callback request for this number.

Sharing phone number would also be a possibility.

  • Guest
  • Jan 13 2022
  • Wijnand Timmermans commented
    July 27, 2022 10:13

    For a servicedesk it is essential to share phone numbers efficiëntly when another agent needs to perform a callback.
    A simple Copy > Paste action should be enough.

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  • Guest commented
    June 20, 2022 15:48

    Yes, we are unable to copy external phone numbers during a call. We need the ability to copy the number from call window

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