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Webex Shortcuts for dedicated groups/people

Hi Cisco, we have more customers that are using Webex App connected to Call Manager.


We would like to see an option to integrate Webex Shortcuts for dedicated groups/people.



Example: Chefs are using an 3rd Party Integration for Chef/Sek || Manager/Assistant || Boss/Secretary. These is as a webapp available and its possible to integrate this with https shortcut(from browser, in Jabber with specific jabber config - client). It would be great to configure it as Webex Shortcuts just for Manager/Assistant group.

  • Guest
  • Jan 24 2022
  • Jiri Malina commented
    14 Feb 10:31am

    I think this is great idea. We want to manage intranet sites for different groups, now they see all available sites. The limit is 6 own shortcuts, so it is not for all sites we need for all groups. We can use then the available shortcuts slots for another apps.

  • Dominic Fidler commented
    1 Feb 09:17am

    this really is a must-have. we love the shortcuts feature, but we have held off using it because - 1, icons do not pull from the site and we cannot upload our own - the stock choices are awful! and 2., we cant select one set of shortcuts to some staff and others to another group of staff.