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Webex app opening on Cell Phone when receiving a call

Currently when I receive a call on Webex, if the App on my cell phone is not open, my phone will not ring, only the PC app. If the app is open on my cell phone, both will ring.

  • Guest
  • Feb 9 2022
  • Shipped
  • Admin
    Jefferson Lu commented
    23 Feb, 2022 06:06am

    For iPhone, this should work, if it doesn't work, please open a support case to check what's the problem

    For Android, You need enable Google push notification, please check your CUCM version to see whether the version support Google push notification or now