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Expanded Headset Call Control Button Support

Requesting that headset models with a Call Control button or MultiFunction button for answering/ending calls mirror functionality with Jabber.

For example, the Logitech Zone Wired UC version call control button answers incoming calls in Cisco Jabber, but not in Cisco Webex.

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Feb 9 2022
Already exists

Webex App: Calling: App Devices Integration

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Ames Song commented

23 Feb, 2022 08:11am

We have implemented the use of certain third party headsets call control keys to answer/end calling when using the WebEx App, please refer to this page for the already-supported third party models: https://help.webex.com/en-us/article/nrivbbab/Webex-App-%7C-Details-about-headset-support. And we are constantly working to support more models.

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