User Community Feedback

This is definitely on the roadmap, with a target of 1H CY 2023. The specific requirements are still being discussed, but this will likely be a hotdesking-only workspace license that does not require a Webex Calling workspace license. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.

As a customer where nearly all devices are shared the current licence model is a barrier when looking to migrate from on prem CUCM to Webex calling. I understand the thought process of licencing common area phones but hot desk only phones should not require additional licenses over and above the professional license.

In effect, the desire is that any device loaded into a customers' CH inventory should be available for any user to log in to for hot desking/hotelling purposes. (i.e. any licensed user should be able to come into an office that is entirely hot-desk oriented and login to the handset on any available desk)

I agree with the comment above, other vendors dont charge for Hotdesking so any professional user should have the Hot Desking / Hotelling entitement as part of the Pro Licence.