User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add a toggle that allows users to switch between standalone and USB functionality while the room kit is attached to a computer.

I have been using a Cisco Webex Room Kit Mini as my main web conferencing device for about 1 year. There are times when I need to use it as a standalone device and other times when I need to use it as a USB webcam with my desktop. When used a USB webcam the touch 10 attached to the mini displays the USB symbol and states, “You can now use this device as an external camera on your computer” and you lose the ability to easily use the room kit as a standalone device. I am now required to unplug the room kit from my computer to use it as a standalone device. Please update the room kit to allow for dual webcam and standalone usage by adding the ability to call, share or join meetings while connected to a computer. I would like to use the room kit as a webcam or as a standalone device while it is still plugged into my computer.

  • Harvey Smith
  • Jul 13 2020
  • Future consideration