User Community Feedback

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Allow to Site Admin (or Control Hub Admin) to access to a meeting and require host (or co-host) privileges

In "Troubleshooting" inside the Control Hub I can see Meeting in progress and access to them with "Join Meeting", but typically users who need assistance are not so smart to change role to host or enable advanced features to me, typically they are not able to find host key too, so a very long time is wasted to allow me to start to be able to solve the problems...
It would be very useful e feature (in addition to "Join Meeting") that allow to the admin to access to the meeting and contextually to require to the host (using a simple popup) to give co-host privileges.
In this way security and privacy of the hosts are preserved (they can refuse the request and negate a privileged access) and the help would be immediate.

  • Guest
  • Feb 21 2022